The Live Grit/Zipp demo wheel rental program includes Zipp 404, 808 and mixed set (404 front, 808 rear) wheel sets. Base pricing is $175.00. This price covers a one week duration, (e.g. Wednesday, 11 A.M. through Tuesday 7 P.M.) coinciding with Live Grit’s regular business hours. This rate includes labor associated, included but not limited to swapping over tires and inner tubes, installing Zipp carbon specific brake pads, making necessary brake adjustments* as well as swapping cassette to and from athletes existing wheel set and adjusting shifting. Swapping back to the athletes original wheel set does not guarantee same day service and may incur an additional business day to fulfill.
Live Grit can provide tires and inner tubes at no additional cost. However, any damage to tires and tubes are the responsibility of the athlete to recover and are not included in the optional insurance agreement.
*Bicycles using proprietary brake calipers may incur additional labor fees that will be assessed before any contractional agreement is established.
Should an athlete choose to purchase a Zipp wheel set following the rental duration, they may apply the base $175 rental fee towards the purchase of a wheel set up to 10% off the wheel set. Multiple rental fees will allow for a maximum of 10% off the manufacturers suggested retail price, (e.g. $2,000.00 wheel set maximum discount of $200.00 off regardless of multiple Zipp demo wheel rentals). Any late fee or optional insurance will not apply towards the base $175.00 or 10% reduction. This discount applies to complete front and rear wheel sets and may not apply to a single wheel set with the exception of a rear disc, (Zipp Super 9 or equivalent).
Base Pricing: $175.00
Additional Labor: $0.00
Optional Insurance: $50 base, $20 per additional week duration. (Does not cover tires and inner tubes). This can be purchased at the time of pickup.
Pre Authorization: $2000.00 (In the event of loss).
Late Fee: $25/day ($175/week).
Wheels not returned after one month from end of rental duration will be billed as loss, ($2000, plus late fee).
Replacement damage to inner tube: $12 per tube.
Replacement damage to tire: $63.00 per tire.
Any rental agreement requires payment in full at the time of reservation.
Due to the high cost and demand of this equipment any paid reservation is non- refundable.
If those cycling shorts or helmet doesn't quite fit right, not to worry. If the item is NEW and UNUSED, you can go ahead and return the item to Live Grit within 60 days with it's original packaging for a full refund to your original payment method.
Items that have been OPENED or USED may only be returned if defective or damaged. Product will be exchanged for the same product.
Warranty issues should contact us at email@example.com
We apologize but we can not take returns on any nutritional items, gift cards, or opened personal care items (i.e. body glide, chamois cream, etc.)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
All returns or exchanges are welcome in store.
Wetsuits may be returned per the Live Grit return policy if they in original packaging, are unused and have no nicks or tears. If you have questions about the fit of your wetsuit, please contact us at firstname.lastname@example.org or 312.436.2400 and let one of our experts help you choose the right suit.
Items was marked as gift it will be returned for a gift card for the amount of the product and issued to the returnee. Please allow 14 days to receive the gift card. The gift receipt must be included with the returned item.
To return your product, you should mail your product to: 1010 West Monroe Street Chicago Illinois US 60607 Customer is responsible for paying the return shipping costs. Shipping costs are non-refundable.